Problems connection Kobo Wireless

[ldrover]

I purchased the new Kobo wireless last week. I love the device, but have been unable to connect to my home network. Kobo support has not been vey helpful. I returned the device and got a new one. Same results. I can connect just about anything else to my home network without a problem (iphone, ipod touch, laptop. airport express).

Has anyone else had similar problems? Any solutions?

[LauraCNJ]

Hi ldrover........I am having the same issue and I'm so upset. Did you figure it out yet?

[Michael Kozlowski]

What is the security on your router or modem do you have WEP or something else? Is your encryption at 64 128 or greater? I have noticed with older modems or routers, its hard to get new devices working via WI FI, how old is your modem/router?

[googaguy]

I also had the same problem. I contacted Kobo and they asked that I contact my IP. My IP had me undo my security and have my wireless connection wide open. I still could not connect. Could be a compatibilty problem. Bottom line Kobo going back tomorrow.