When trying unsuccessfully to find how to back up any system files (and data) before applying the new update, I noticed something strange. It is similar to what I occasionally see when some flash drives are plugged in.
I see "two" drives instead of one.
One is labeled: PD-Novel and contains these folders:
The second drive is labeled simply: Removable Disk
and any attempt to open it returns the message:
Please insert a disk into Removable Disk
So I am a loss as to where to find the current system to back up as Pandigital suggests and don't understand the purpose of this phantom disk.