Last week Amazon and Barnes & Noble begun issuing credits for eBooks that customers purchased from 2010 to 2012 under the agency model. Kobo has now begun to issue credits to customers accounts for titles purchased from Hachette, HarperCollins, Macmillan, Penguin, and Simon & Schuster. New York Times bestsellers are eligible for a credit of $3.17 per ebook, and non-NYT … [Read more...] about Kobo Begins Offering eBook Refunds