Kobo Customer Service is a wicked and harsh mistress! You only have to look as far as a few of our posts HERE and HERE with thousands of comments to see peoples utter disdain on the entire Kobo customer service experience. The company outsources all of its support to India and most of the call center representatives have never had a Kobo in their hands, in their life. This … [Read more...] about Rate your experiences with Kobo Customer Service