Kobo customer support has been heralded by many people to be abysmal and if our blog is any indication on the poor service, it is hurting. Readers of our blog have responded that they experience sometimes an hour or more of wait time and in some cases are disconnected randomly. Support right now is outsourced to India and many of the 1st and 2nd tier support staff have no … [Read more...] about Kobo Responds to Angry Customers and Revises their Customer Support
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