Amazon released a new video feature for their new line of HDX tablets called Mayday. This is an interactive feature which will connect you up to a dedicated live agent from Amazon. They can circle things on your tablet, walk you through troubleshooting techniques or just take control of the device. Will Mayday revolutionize the way tech companies approach customer service? … [Read more...] about How Amazon Mayday puts other e-Reader Companies on Notice
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Amazon Upgrades OS for Kindle Fire HDX Tablet Launch
Amazon has upgraded their operating system for the new line of HDX tablets when they ship out next month. It is based on the Jellybean version of Android and is more heavily skinned then ever before. This new update takes a myriad of customer concerns and addresses them in a new experience. People may be familiar with the quintessential carousel that houses all of the … [Read more...] about Amazon Upgrades OS for Kindle Fire HDX Tablet Launch