BlackBerry is up against stiff competition from mobile security solutions provider Good Technology, besting BlackBerry’s perceived lack of ability to deliver in a multi-platform environment, although BlackBerry claims they’ve been providing multi-platform support for almost 2 years now. The Canadian company backed that up with figures that show there have been 30,000 new BES servers installed around the world in the past year, compared to Good’s 5,000 customers.
California-based Good Technology has said their presence in this field can be considered a fallout of the unsatisfactory experience that customers have had with BlackBerry hardware and software. Its CEO, Christy Wyatt, has also expressed satisfaction over the way her company has evolved over the years and claims to be on a steady path of growth. However, Wyatt has stated that she wouldn’t like her company to be branded as a BlackBerry killer, especially since she hails from Canada.
BlackBerry has been more concerned with retaining its enterprise clients, which may be the company’s comfort zone but entails adapting to a fast changing tech scene than what it was even a few years ago. They also have to adapt to customers bringing in their own devices based on different platforms but need to work seamlessly with the BlackBerry at work.
Good Technology acquired BoxTone, a mobile management firm which Wyatt claims to have cost them hundreds of millions of dollars, which shows they are looking towards the long run.