Throughout the past couple of years, Overdrive went all in on Libby. This was their first mobile app that replaced the Overdrive Media Console. The app is only available for smartphones and tablets since that is where the users are. The company had a rare outage yesterday and today for viewing cover images of e-books, and users were utterly unable to listen to audiobooks borrowed from the public library.
The company posted the details on their Status Page: “Some users cannot view cover images or play OverDrive Listen audiobooks in Libby, Sora, Marketplace, OverDrive websites.”
The audiobook issue has since been resolved, but it took a while to decide. This is likely due to the skeleton crew at the Overdrive headquarters due to the holiday season and New Year’s. Not everyone is back to work, but business should have the entire continent next week.
Michael Kozlowski is the editor-in-chief at Good e-Reader and has written about audiobooks and e-readers for the past fifteen years. Newspapers and websites such as the CBC, CNET, Engadget, Huffington Post and the New York Times have picked up his articles. He Lives in Vancouver, British Columbia, Canada.