As library ebook lending for both academic and public institutions continues to make steady progress, libraries are finally able to “shop” the competition to provide the best user experience for their patrons, the largest catalogs of bestselling titles, and investigate the available features of different platforms. With different choices and different publishers participating in content providers’ catalogs, libraries find themselves with a good deal of leg work in order to provide the best value and best experience.
But according to data gathered this month based on users’ ratings of digital library lending apps, OverDrive has come out as the clear favorite among patrons who reviewed the app.
According to a statement from OverDrive on the honor, “Based on data gathered January 22, 2014, the OverDrive app has rated highest in the Apple App Store among competitors, with the most recent release scoring 4.5 stars out of 5. Across all versions, the app received 37,110 reviews. For comparison, 3M Cloud Library is rated at 3.5 based on 1,595 reviews, while Baker & Taylor Axis Reader’s most recent release is rated 2 stars, with 16 reviews for all versions. Users are raving about the OverDrive app, with thousands of 5 star reviews such as: ‘I have always extolled the virtues of public libraries and now that I can carry the library with me on my iPad, I tell everyone I know about OverDrive.'”
OverDrive showed a similar favored status in both the Google Play and NOOK app stores, once again beating out 3M and Baker & Taylor. This higher rating among users also applied to OverDrive’s audiobook lending app, not just its print.
“Giving readers what they want by creating the best user experience has always been a top priority of ours,” said Shannon Lichty, Director of Partner Services at OverDrive, in a statement to Good e-Reader. “We use feedback from end users and our library partners to continuously innovate, update and strengthen our products. The OverDrive app is feature-rich and intuitive, allowing for easy borrowing on any device.”