Amazon pushed out a massive Fire update a few weeks ago that has the build number 5.1.1. Many people have been experiencing issues such as degrading performance of the tablet to certain apps becoming unresponsive.
Here is what customers are saying;
Well, my Fire was working just fine until the latest OS “upgrade”. After it my Fire is slow as molasses, runs down the battery in record time and “beeps” at me constantly like it’s trying to shut down. If you think that is acceptable behavior, then there’s something wrong with you.
Since the recent upgrade I have been unable to connect to Internet at home. In addition, the latest Kindle book I purchased will not open. I get a pop up box telling me to delete from device and either download again or purchase from Kindle store!
Yes, the “home” tab and “recent” tab are crap compared to the old carousel. The carousel needs to be brought back, quickly. With this new update my fire went from smooth to clunky.
Terrible OS update. Everything slow, slow, slow. Spent 2 days getting everything working again so I’m reluctant to downgrade but I may have to bite the bullet and choose that route. The speed is worse than my 5 year old android phone!
FYI battery runs down because tapping the home button no longer closes the app and returns to home, just sends the app to the background. Tap the new task switcher button, wait a second for the X to appear in the top right corner and tap the X to close the app and return home.
In order to help placate a growing number of angry customers, Amazon has announced that it is now possible to downgrade your tablet back to OS 4, but you will lose all of your data and files.
Amazon has explained the downgrade process on a new help page they created.
We hope you will enjoy the Fire OS 5 update, but if you want to go back to Fire OS 4, you can choose this option from Manage Your Content and Devices. Select your Fire tablet from the Your Devices tab and select “Reset and Downgrade to Fire OS 4” in the Device Actions drop-down.
Downgrading to Fire OS 4 requires a factory reset and will remove all of your personal information, Amazon account information, downloaded content, and applications from internal storage.
Your Fire tablet will be downgraded to Fire OS 4 within 72 hours. Your device must be powered on, connected to Wi-Fi, and with battery level of at least 50%. Fire OS 4 will download in the background and the device will reset and downgrade when the download completes and the device is idle. It is not possible to cancel the rollback process once the request has been made.
If you later decide you would like to upgrade to Fire OS 5, simply return to the Manage Your Content and Devices page and choose “Upgrade to Fire OS 5.”
What do you guys think about the new Fire OS and do you plan on downgrading?
Michael Kozlowski is the Editor in Chief of Good e-Reader. He has been writing about audiobooks and e-readers for the past ten years. His articles have been picked up by major and local news sources and websites such as the CBC, CNET, Engadget, Huffington Post and the New York Times.