Tolino has three new e-readers that have just come out. The Tolino Epos 2, Tolino Vision 5 HD and the Tolino Page2. Kobo played a major part in the development of the e-readers, since they purchased the hardware business from Deutsche Telekom in 2017. This new generation of e-readers bears a design resemblance to the Clara HD, Forma and Libra H2o.
Tolino has not developed online support for their new e-readers. There are no user guides, quickstart guides of firmware updates. There is no documentation of any kind, except for a product sell sheet for distributors.
Many people prefer an online guide, rather than the one that comes with the e-reader. It can be read anywhere, on the go and is better for reference, since it’s easier to search for keywords. Online firmware updates are also important, sure the latest version is pushed out to e-readers, but not all at once. They are released via WIFi in a staggered fashion, since the servers would crumble doing them all at the same time. Some like downloading the firmware, instead of waiting. Sometimes a new update might break things and at least you can manually download the previous one and install it.
Tolino has none of this for the Vision 5, Page2 or Epos2. I hope they provide all of this soon.
Michael Kozlowski is the editor-in-chief at Good e-Reader and has written about audiobooks and e-readers for the past fifteen years. Newspapers and websites such as the CBC, CNET, Engadget, Huffington Post and the New York Times have picked up his articles. He Lives in Vancouver, British Columbia, Canada.
